Newsletter October 2009


Newsletter October 2009
FirstAssist insures against poor planning with Teleopti CCC
Teleopti expand Asia presence into China
New common European standard for Contact Centres
COMSTAR-UTS Enhances Performance of Outsourcing Call Centre
Teleopti completes interoperability testing with Cisco


Enterprise WFM


In the past few years more and more customers have discovered that its flexible and user-friendly forecasting, scheduling, administrating and reporting functionalities can be applied with success in other areas of their organisation, such as back office operations or retail braches. In fact, Teleopti CCC offers a full suite of powerful functions and workflows to make sure that customers get the highest level of efficiency from their back office or retail staff, while at the same time giving employees the tools to influence their unique work/life balance.

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E d i t o r i a l
by Nils Bildt 

Dear Teleopti friends,

This autumn Teleopti will embark on a tour to meet customers, partners and prospects around the world. The world tour will end in Stockholm with the Global Teleopti Customer and Partner Forum on April 19-21, 2010.

 

Our theme for the year to come is
"Spirit of Innovation". The theme reflects that of the Swedish Pavillion at the Shanghai World Expo 2010 where Teleopti will be an official sponsor.        

 


So, what does "Spirit of Innovation" mean to Teleopti, how do we relate to these words?

Innovation - We dare to be flexible and to be at the leading edge when it comes to changing the direction of the company as a whole as well as the development of our solutions. We focus clearly on our core business to ensure high quality and sustainability over time. We listen to our customers and let them guide us in our development. This is our strength.

Spirit
- spirit, the "Teleoptimism", means positive thinking and that we are an Independent and Stable company.

Join our world tour!


Nils Bildt
CEO

 Spirit of Innovation - Teleopti on Tour

Oslo - Stockholm - Helsinki - Gothenburg - Copenhagen - Frankfurt Moscow - London - Paris- Bern - Dubai - 
Madrid




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