Upgrade to Teleopti CCC, version 7
- the next generation workforce management solution

The next generation of our award winning workforce management solution, Teleopti CCC, version 7, is now available for our customers. The new version comes with hundreds of improvements, all born from feedback from our customers.

Important improvements of Teleopti CCC, version 7 include:

• A fully fledged Performance Management solution including Management dashboards and Agent scorecards for effective Performance Management and empowerment
• One-minute optimisation granularity
• Advanced Intraday Management
• An integrated “Software Development Kit” for advanced end to end integrations to all solutions providers in the industry
• After market add-on products – designed, developed and integrated by 3rd party technology partners
• Greatly improved workflows through step-by-step wizards
• Modern, friendly user interface which resembles Microsoft Office 2007

Teleopti is rightly proud of its development methodology which puts you as a user at the heart of our roadmap. The outcome, Teleopti CCC, version 7, is a versatile, interoperable, and user-friendly workforce and performance management solution that will provide you with the ultimate user experience and return on investment.

If you would like to know more, please register for one of our free, online webinar introductions of Teleopti CCC, version 7. To book your seat at one of these webinars, please CLICK HERE.

For more information about Teleopti CCC, version 7 and how to upgrade, you can also contact your
Teleopti account manager or local sales representative.

We look forward to presenting Teleopti CCC, version 7 to you.

The Teleopti Team